Small World Builders - Custom Dollhouse Builders Main Page! Your source for custom built finished and unfinished dollhouses and miniatures manufactured by Greenleaf, Real Good Toys and DuraCraft!

<body topmargin="0" leftmargin="0" rightmargin="0" bottommargin="0" bgcolor="#4F206F" marginwidth="0" marginheight="0" link="#4F206F" vlink="#800080" alink="#4F206F" background="images/mainbg.jpg"> <div style="width: 843px; height: 100%; overflow-x: hidden; overflow-y: auto; padding-left:48px; padding-top: 10px; padding-bottom: 10px;"></body> <table border="0" id="table10" cellspacing="0" cellpadding="0" width="755"> <tr> <td width="20" rowspan="5"> </td> </tr> <tr> <td width="19" height="0"> <img border="0" src="images/magentatopleft.jpg" width="19" height="23"></td> <td width="0" height="0" background="images/magentatopslice.jpg"> </td> <td width="0" height="0"> <img border="0" src="images/magentatopright.jpg" width="19" height="23"></td> </tr> <tr> <td height="0" width="19" background="images/magentaleft.jpg"> </td> <td height="0" bgcolor="#E1D2F4"> <p align="center"> <img border="0" src="images/contactushdr.jpg" width="182" height="50"></p> <p align="left"><font face="Arial" size="2">We enjoy hearing from our customers. If you have any questions or concerns about the dollhouses we build, or any questions in general, please fill out the form below and press submit. You may contact us by email or by phone.  Our hours of availability are 10:00 a.m. to 6:00 p.m. Eastern Standard Time Monday through Friday. You will receive a response within 1-2 business days.<br> <br>Please be sure to add <b> <a href="mailto:info@smallworldbuilders.com"> info@smallworldbuilders.com</a></b> to your safe senders list so we can respond to your inquiry.<br><br>Small World Builders<br>3354 Everhigh Acres Rd.<br>Clewiston, Florida 33440<br>954-881-5793 (phone)<br>10:00 a.m. - 6:00 p.m. EST Monday - Friday</font></td> <td width="19" background="images/magentaright.jpg"> </td> </tr> <tr> <td width="19"> <img border="0" src="images/magentabottomleft.jpg" width="19" height="23"></td> <td background="images/magentabottomslice.jpg"> </td> <td> <img border="0" src="images/magentabottomright.jpg" width="19" height="23"></td> </tr> <tr> <td colspan="3"> </td> </tr> </table> <table border="0" width="755" id="table11" cellspacing="0" cellpadding="0"> <tr> <td rowspan="3" width="40"> </td> <td width="350" colspan="3"> <img border="0" src="images/purpleboxtop.jpg" width="360" height="22"></td> <td width="27" rowspan="3"> </td> <td width="350" colspan="3"> <img border="0" src="images/magentatop.jpg" width="360" height="22"></td> </tr> <tr> <td width="19" background="images/dkpleft.jpg"> </td> <td width="324" bgcolor="#E1D2F4"> <p align="center"> <img border="0" src="images/paymenthdr.jpg" width="182" height="50"></p> <p><font size="2" face="Arial">We accept Visa, Mastercard, American Express and Discover Card through PayPal Online. You do not need a PayPal account to shop with us. </font> <p><font size="2" face="Arial">We also accept certified bank checks for payment. If you pay by certified bank check, we must receive your payment within 10 days of placing your order. Please be sure to send your certified check using a shipping method that has a tracking number and delivery confirmation. We are not responsible for certified checks lost in delivery to us.</font><p> <font size="2" face="Arial">Sorry, we cannot accept personal checks.</font><p align="center"> <img border="0" src="images/creditcardlogo.jpg" width="165" height="42"><p align="center"> <img border="0" src="images/orderinghdr.jpg" width="182" height="50"><p> <font size="2" face="Arial">Ordering your dollhouse is quick and easy. After you select your dollhouse click the "Buy Now" button found at the bottom of the page.  You will be brought to a secure page where you can enter your billing and shipping information.  You can pay with your credit or debit card, even if you do not have a PayPal Account.</font><p> <font size="2" face="Arial">If you have a PayPal account, enter your information and complete the payment as your normally do.</font><p> <font size="2" face="Arial">If you do <b>NOT</b> have a PayPal account, click the link that says "<b>Continue</b>".  It will be on the left side of the screen above the Credit Card Logos. You will then have a new screen that will ask you for your shipping and billing information and confirm the order.</font><p><font size="2" face="Arial"> You will receive an email confirmation from PayPal and Small World Builders. Please make sure your email address is valid and you add <b> <a href="mailto:sales@smallworldbuilders.com"> sales@smallworldbuilders.com</a></b> to your safe sender's list.</font><p> <font size="2" face="Arial">If you do not receive an email from us within 24 hours of placing your order, please double check your email folders, including your junk mail folders and contact us using the information above.</font></td> <td width="19" background="images/dkpright.jpg"> </td> <td width="19" background="images/magentaleft.jpg"> </td> <td width="324" bgcolor="#E1D2F4" valign="top"> <p align="center"> <img border="0" src="images/shippinghdr.jpg" width="182" height="50"><p align="left"> <font face="Arial" size="2">All the dollhouses we build and ship are shipped using the best shipping method available. Depending on the size and weight of the dollhouse, shipping method may be by UPS, FedEx Ground, Freight Line, or LTL (less then truckload). All shipping prices are quoted at the time of purchase. We will provide you with a delivery time and tracking information once your dollhouse has left our facility.</font><p align="left"> <font face="Arial" size="2">We apologize, but due to the size and weight of dollhouses, and international shipping laws, we can only ship dollhouses within the United States. If you live in Alaska, Hawaii, or Puerto Rico and wish to order a dollhouse, please contact us for specific shipping information and shipping costs <b>before</b> placing your order.<br>  </font><p align="center"> <img border="0" src="images/shippingdmghdr.jpg" width="182" height="50"><p> <font face="Arial" size="2">All the dollhouses we ship are professionally packed to ensure no damage occurs during shipping. If, however, your dollhouse does arrive damaged, please contact us immediately. You have 3 days from receipt of your dollhouse to contact us regarding shipping damage.</font><ul> <li> <p style="margin-top: 6px; margin-bottom: 6px"> <font face="Arial" size="2"><i><u><b>Do not</b></u></i> return the dollhouse without first contacting Small World Builders. </font></li> <li> <p style="margin-top: 6px; margin-bottom: 6px"> <font face="Arial" size="2">You must save ALL original packing material and take pictures of the damages that occurred during shipping. </font></li> </ul> <p><font face="Arial" size="2">After you contact us, we will provide you with additional instructions on proceeding with the damaged dollhouse.</font></td> <td width="19" background="images/magentaright.jpg"> </td> </tr> <tr> <td width="350" colspan="3"> <img border="0" src="images/purpleboxbottom.jpg" width="360" height="23"></td> <td width="350" colspan="3"> <img border="0" src="images/magentabottom.jpg" width="360" height="23"></td> </tr> </table> <table border="0" id="table12" cellspacing="0" cellpadding="0" width="755"> <tr> <td width="20" rowspan="4"> </td> <td height="0" colspan="3"> </td> </tr> <tr> <td width="19" height="0"> <img border="0" src="images/dkptopleft.jpg" width="19" height="23"></td> <td width="0" height="0" background="images/dkptop.jpg"> </td> <td width="0" height="0"> <img border="0" src="images/dkptopright.jpg" width="19" height="23"></td> </tr> <tr> <td height="0" width="19" background="images/dkpleft.jpg"> </td> <td height="0" bgcolor="#E1D2F4"> <p align="center"> <img border="0" src="images/returnhdr.jpg" width="182" height="50"></p> <p><font face="Arial" size="2">We want you to be completely satisfied with your newly purchased dollhouse. If, however, you are not satisfied with the dollhouse you purchased from us, you may return it to us for a refund (minus the original shipping cost) subject to the following terms and conditions under our return policy.</font></p> <ul> <li> <p style="margin-top: 6px; margin-bottom: 6px"> <font face="Arial" size="2">All returns must be requested within 15 days from the delivery date of receiving the dollhouse.</font></li> <li> <p style="margin-top: 6px; margin-bottom: 6px"> <font face="Arial" size="2">All returns must be accompanied by a Return Authorization (RA) Number. Any return we receive without a RA number will be refused and returned to sender.</font></li> <li> <p style="margin-top: 6px; margin-bottom: 6px"> <font face="Arial" size="2">To obtain a return authorization number, please contact us using the information below. When contacting us for a RA Number, please note the reason you are returning the dollhouse. </font></li> <li> <p style="margin-top: 6px; margin-bottom: 6px"> <font face="Arial" size="2">Write the RA number on the outside of the box, pack the dollhouse in the original box with the original packing material and return the dollhouse to the address we gave you when you requested the RA Number.</font></li> <li> <p style="margin-top: 6px; margin-bottom: 6px"> <font face="Arial" size="2">Please make sure the dollhouse is securely packed to avoid damaging on the return shipping. Please return the dollhouse using some type of delivery confirmation. We are not responsible for dollhouses lost in return shipping to us.</font></li> <li> <p style="margin-top: 6px; margin-bottom: 6px"> <font face="Arial" size="2">All returns will be subject to a 20% restocking fee. </font></li> <li> <p style="margin-top: 6px; margin-bottom: 6px"> <font face="Arial" size="2">All returns must arrive at our offices in resellable condition. We will not process the return if the dollhouse is damaged.</font></li> <li> <p style="margin-top: 6px; margin-bottom: 6px"> <font face="Arial" size="2">Buyer is responsible for shipping costs on all returned items.</font></li> <li> <p style="margin-top: 6px; margin-bottom: 6px"> <font face="Arial" size="2">A refund will be issued in the same manner for which the dollhouse was originally paid. The refund will include the original purchase price less a 20% restocking fee and less original shipping costs.</font></li> <li> <p style="margin-top: 6px; margin-bottom: 6px"> <font face="Arial" size="2">Once we receive the dollhouse, we will begin processing your return. Please allow 3-5 business days from when we receive your return for the refund to be issued.</font></li> </ul> <p><font face="Arial" size="2">If you have any questions or concerns about this Return Policy, please contact us using the information above.</font></td> <td width="19" background="images/dkpright.jpg"> </td> </tr> <tr> <td width="19"> <img border="0" src="images/dkpbotleft.jpg" width="19" height="23"></td> <td background="images/dkpbottom.jpg"> </td> <td> <img border="0" src="images/dkpbottomright.jpg" width="19" height="23"></td> </tr> </table> </div> </body>